Privacy Policy
Last Updated: January 30, 2026
1. Introduction
Kitsuneix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (kitsuneix.com) and use our AI agent creation and deployment platform (the "Service").
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) for United States users.
2. Information We Collect
2.1 Personal Data
We may collect personally identifiable information, such as:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Email address, telephone number, billing address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
2.2 Non-Personal Data
We collect data that does not identify you individually, such as aggregated usage statistics and performance metrics of created AI agents.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service.
- Improve, personalize, and expand our Service.
- Understand and analyze how you use our Service.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes (with your consent where required).
- Process your transactions and manage your account.
- Find and prevent fraud.
4. Disclosure of Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
5. Your Data Protection Rights (GDPR & CCPA)
5.1 For Users in the European Economic Area (EEA) and UK
Under the GDPR, you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
5.2 For Users in California (CCPA/CPRA)
Under the CCPA/CPRA, California residents have the right to:
- Know what personal data is being collected about them.
- Know whether their personal data is sold or disclosed and to whom.
- Say no to the sale of personal data.
- Access their personal data.
- Request deletion of their personal information.
- Not be discriminated against for exercising their privacy rights.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more details, please visit our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure.
8. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
9. Contact Us
If you have any questions about this Privacy Policy, complying with US or European regulations, please contact us at:
- Email: privacy@kitsuneix.com
- Address: Mumbai, India (HQ)